Asia / Pacífic | Central America |
China: 10-800-110-7309 | México: 001-800-307-7309 |
Philippines: 1-800-1-111-0061 | Panama: 001-800-307-7309 |
Guam: 1-800-307-7309 | Costa Rica: 0-800-011-0184 |
Hong Kong: 8000-966677 | Guatemala: 1-800-999-1480 |
India: 000-800-100-1087 | South America |
Indonesia: 001803-1-887-0623 | Colombia: 01-800-912-1303 |
Japan: 00531-11-3886 | Chile: 1230-020-2012 |
Malaysia: 1-800-804594 | Venezuela: 0800-1-002902 |
New Zealand: 0800-44-9140 | Peru: 0-800-307-7309 |
Republic of Korea: 0079-811-887-0823 | Argentina: 0800-555-0507 |
Saipan (Marianas Islands ): 1-800-307-7309 | Brazil: 0800-891-3294 |
American Samoa : 1-1-800-307-7309 | Europe |
Singapore: 800-1100-113 | France: 0-800-90-1387 |
Thailand: 001-800-11-887-0663 | Hungary: 06800-12517 |
Taiwan: 0081-10-3400 | Ireland: 1-800-55-7379 |
Turkey: 00-800-12-887-0903 | Italy: 800-870-866 |
Australia: 1800-120-113 |
Spain: 900-97-1231 |
Cyprus: 080-90568 |
Liechtenstein: 0800-022-5821 |
Nort America | Monaco: 0-0800-90-1387 |
Canada: 1-800-307-7309 | Norway: 800-12697 |
United States: 1-636-722-7111 | Netherlands: 0800-022-5821 |
Mexico: 001-800-307-7309 | Poland: 0-800-12697 |
Caribbean | Portugal: 800-8-11-272 |
Trinidad and Tobago: 1-800-307-7309 | United Kingdom: 0800-022-5821 |
St. Kitts-Nevis: 1-800-307-7309 | Czech Republic: 800-96-4767 |
St Martin: 1-800-307-7309 | Switzerland: 0800-89-7092 |
Turk and Caicos: 01-800-307-7309 | Sweden: 020-791-324 |
Bahamas: 01-800-307-7309 | Greece: 00-800-11-887-0303 |
Anguilla: 1-800-307-7309 | Belgium: 0800-1-1-5096 |
Bonaire: 001-800-307-7309 | Luxemburg: 800-2-4533 |
Dominican Republic : 1-800-307-7309 | Austria: 0800-21-8235 |
Barbados: 1-800-307-7309 | Germany: 0800-819-1040 |
Antigua and Barbuda: 1-800-307-7309 | Denmark: 08001-156234 |
Jamaica: 0800-307-7309 | Finland: 08001-156234 |
Puerto Rico: 1-800-307-7309 | Vatican City State: 800-870-866 |
San Marino: 800-870-866 | Middle East / Africa |
Montserrat Islands : 1-800-307-7309 | Israel: 180-941-8873 |
Cayman Islands: 1-800-307-7309 | South Africa: 0800-990418 |
Britannic VirginIslands: 1-800-307-7309 | Bahrain: 8000-0087 |
EEUU Virgins Islands : 1-800-307-7309 | Chipre: 080-90569 |
Bermuda Islands : 1-800-307-7309 | |
Grenada Islands: 1-800-307-7309 | |
Dominic: 1-800-307-7309 | |
Curacao: 001-800-307-7309 | |
St. Eustatius: 1-800-307-7309 |
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Saba: 1-800-307-7309 |
Once the loss report has been completed, please contact your account manager to request a replacement card. There is a cost associated with replacement and shipping of cards.
What about the arrangements made prior to the report?
It is understood that the responsibility for the provisions made before notice of loss are the client's responsibility.
What happens once my card has been reported?
Your card number will be blocked in the global network of ATMs and points of sale of Visa and MasterCard as applicable. Therefore, all recurring payments associated with this card will need to be updated with the providers.
How long does it take to receive my new card?
Once the replacement fee has been processed, the card is usually delivered to your registered address within 20 working days.
What if I lost my card, reported it lost, but then found it?
It will be necessary to process a new card, as for your own security, the card number will be blocked in all terminals and emitter outlets.
Cathedral Investment Bank / CIB Americas Bank Inc Is regulated by the Financial Service Unit of the Ministry of Finance on the Commonwealth of Dominica
The information contained on this website should not be interpreted as an offer of products and / or financial services (soliciting). The figures and displayed information in this document is only for informational purposes, Cathedral Investment Bank performs a major effort to keep the data here expressed correctly, updated and faithful, and however these may contain errors in its calculation, sampling and result. For more information read the terms and website conditions.
* Cathedral Investment Bank has physical and commercial presence in different jurisdictions, its ability to deliver services in your area may be restricted depending in its local licensing cathedral may be locally registered as an Offshore Bank, Fiduciary Service Provider, Financial Intermediary, Foreign Financial Services Company or equivalent, Fund or capital Administrator, Investment Advisor, Limited Partnership, Registered Trade Mark, Service Provider, financial consultant, Insurance Broker or any related figure.
**Cathedral Investment Bank has a very strict Anti-Money Laundering process managed by an independent internal organ and by a third party external consultant that evaluates and analyzes all prospective operations within the institution, for more information please consult us at mlpp@cathedralbank.com
***Cathedral Investment Bank reserves the right to deny delivering services to any parties related with illegal activities, criminal activities or any related with ideological and radical behavior or related.